Getting started with UX research

 


getting started with UX research on TryMyUI

 

Many people might agree that starting a career as a UX Researcher can be an arduous task. The reason behind the difficulty is the multidisciplinary nature of UX. There is no definitive guideline or singular path towards becoming an expert in the field.

You cannot learn UX Research from courses and books. Although you will require lectures and books to create a robust foundation, you need to enhance your skills by receiving mentorship, training, and internships.

What is UX research?

UX research or user experience research helps you study target users and their behavior. This way, you can add insights and realistic content to your projects. As a UX researcher, you can utilize numerous methods to discover design opportunities and problems.

This way, you generate valuable information and contribute to the design process.

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Steps for UX research

When you begin UX Research, answer the “why” questions instead of “what.” Questions are essential for research when you want to enhance the user experience. Here are some of the steps you can follow:

1. Discover

In this stage, identify what you do not want and understand the target audience. Before starting your project, it’s important to know what makes sense and what doesn’t. Once you sort it out, you will bring useful data and insights to the table. It’s crucial to perform adequate research before designing the project.

This way, you know if it aligns with your requirements. Here are some tips to help you in this step:

  • You can start your research by conducting interviews with the users and field studies
  • Understand the behaviors and needs of the users
  • Comprehend business requirements
  • Communicate with training, support, and sales staff
  • Attend sales and support calls
  • Perform competitive testing

2. Explore

Exploration techniques will help you understand the scope of your design and space. Here are some steps to explore your target audience:

  • Compare the features of your design with that of competitors
  • Review your designs
  • Write user stories and build user persona with the help of research
  • Analyze how you can save people’s efforts and time
  • Create a prototype

3. Test

With the help of validating and testing techniques, check the development of your designs. This ensures how well the system is working for people. Here are some tips:

  • Run qualitative usability testing
  • Ask users to report the system failure and bugs
  • Talk with the user groups
  • Perform benchmark testing
  • Examine user-forum posts for problem-solving
  • Talk with the user through social media
  • Perform training classes and instruct staff to question people about the project

4. Listen

You need to understand your users during the design and research cycle. This way, you can understand existing problems and share new solutions with the team. Observe trends and patterns by monitoring incoming information and analyzing the gathered data. Follow these tips:

  • Survey prospective users and customers
  • Monitor metrics and analytics to identify anomalies and trends
  • Examine search queries
  • Analyze incoming feedbacks
  • Collect frequently asked questions and solve the problems

Trymata and UX research

With only some bias, Trymata is UX research and much more. The hallmark of good UX research is the user’s view – their opinion, both written and verbal, will offer you the actionable data you need most. Trymata’s usability testing suite is the “ah ha!” generating platform built for teams of all sizes and scope.

Unlike our competitors, Trymata is flexible, affordable, and comes with the quantitative metrics others in the UX industry just don’t offer. From our simple and intuitive dashboard to the indexing and collaborative aspects of the narrated videos, Trymata is the one-stop shop for all things digital.

Read about our impression testing and see how much insight you could be getting on your digital products, designs, or marketing materials!

Sign up for our FREE trial that includes 5 usability testing videos with full UX research features!

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  Request a demo

Conclusion

When performing studies to understand problems, help your development and design team with appropriate data. You can generate data from people using the product or service or understand the context.

You can improve user’s experience with motivation and insights, empowering your team via UX research.